Privacy Policy

1. Introduction

Trendoras LLC ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the data we collect from users of our website and services. As a company operating within the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller Information

The data controller for your personal information is Trendoras LLC, a company registered in Ireland with registration number HBR124456. Our registered office is located at Shop Street 197, Cork, T61 1787, Ireland. For any privacy-related inquiries, you can contact us at privacy@trendoras.top or by phone at +353 218584177.

3. Data We Collect

We collect various types of information to provide and improve our financial guidance services. The data we collect includes both information you provide directly to us and information we gather automatically when you use our website and services.

3.1 Information You Provide

• • Contact Information: Name, email address, phone number, postal address
• • Financial Information: Income details, expense information, financial goals, investment preferences
• • Communication Data: Messages sent through contact forms, email correspondence, consultation notes
• • Account Information: Username, password, and other account credentials if you create an account
• • Payment Information: Billing address and payment method details (processed securely through third-party payment processors)

3.2 Automatically Collected Information

• • Technical Data: IP address, browser type, device information, operating system
• • Usage Data: Pages visited, time spent on pages, click patterns, referral sources
• • Cookie Data: Information collected through cookies and similar tracking technologies

4. How We Use Your Information

We use the information we collect for various purposes related to providing our financial guidance services. How we use your information depends on the services you use and your preferences. Our primary uses include providing personalized financial advice, improving our services, and maintaining communication with our clients.

4.1 Service Provision

• • Providing personalized financial consultations and advice
• • Creating customized budget plans and saving strategies
• • Delivering requested services and responding to inquiries
• • Processing payments and managing billing
• • Sending service-related communications and updates

4.2 Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• • Contract Performance: Processing necessary to perform our services
• • Legitimate Interest: Improving our services and website functionality
• • Consent: Marketing communications and optional features
• • Legal Obligation: Compliance with financial regulations and record-keeping requirements

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share your information in specific circumstances and with appropriate safeguards in place. Any sharing is done in accordance with applicable data protection laws and our commitment to protecting your privacy.

5.1 Authorized Sharing

• • Service Providers: Trusted third parties who assist in delivering our services
• • Payment Processors: Secure processing of financial transactions
• • Professional Advisors: Legal, accounting, or other professional services when necessary
• • Regulatory Authorities: When required by law or regulation

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Our data retention policies are designed to balance your privacy rights with our legitimate business needs and legal requirements.

6.1 Retention Periods

• • Client Records: Maintained for 7 years after service completion for regulatory compliance
• • Communication Data: Retained for 3 years for service quality and dispute resolution
• • Website Analytics: Anonymized after 2 years
• • Marketing Data: Retained until consent is withdrawn or contact becomes inactive

7. Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal information. These rights are designed to give you control over your data and ensure transparency in how we process your information.

7.1 Individual Rights

• • Right of Access: Request a copy of the personal data we hold about you
• • Right to Rectification: Correct inaccurate or incomplete information
• • Right to Erasure: Request deletion of your personal data in certain circumstances
• • Right to Restrict Processing: Limit how we use your data
• • Right to Data Portability: Receive your data in a structured, machine-readable format
• • Right to Object: Object to processing based on legitimate interests
• • Right to Withdraw Consent: Withdraw consent for processing based on consent

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures are regularly reviewed and updated to ensure they remain effective against evolving threats.

8.1 Security Measures

• • Encryption of data in transit and at rest
• • Regular security assessments and updates
• • Access controls and authentication procedures
• • Employee training on data protection and security
• • Incident response procedures for data breaches

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and provide personalized content. For detailed information about our use of cookies, please refer to our Cookie Policy.

10. International Data Transfers

As we primarily serve clients within the European Union, most data processing occurs within the EU. In cases where data is transferred outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms under GDPR.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us using the following information:

You also have the right to lodge a complaint with the Irish Data Protection Commission or your local supervisory authority if you believe we have not handled your personal information in accordance with applicable data protection laws.